5. Once you have made all your changes, click Save My Changes.

SHOPPING CART & WISHLIST

Shopping Cart

Shopping Cart is a helpful feature that allows you to store the book(s) you wish to order, so that you do not have to search for them again. It functions just like your shopping bag where you put all the articles you want to buy. You can always add, delete or change the quantity of the articles before you place your firm order. Some of the advantages of Shopping cart are listed below:

• Each customer has a separate, private and a secure Shopping Cart which cannot be viewed by others.

• You can add as many books as you want to your Shopping Cart. Just click on the Add to Cart link which is present against all the titles on all pages.

• You can view your Shopping Cart by clicking on the View Cart link which is present at the top right corner of every page. It will then display the list of book(s) you have added to your Cart without your having to switch back and forth between screens.

• Shopping Cart also allows you to remove and item or change its quantity before placing your order. Here's how:

a) Removing an Item. Check the Remove Item Checkbox and click Update Your Cart.
b) Changing Quantity. Use the Quantity Box to change the quantity and click Update Your Cart.

• Shopping Cart also acts as a Proforma Invoice which indicates the price and total amount for each book along with the net amount for your total order.  

• Once you are through, just click on the "Create Order" button on your Shopping Cart to proceed further.

• The item(s) you add to your Shopping Cart will be stored for approximately two hours.

WishList is a powerful and a customer-friendly shopping tool that allows you to store your favourite book(s) which you can order later on. This saves the time and labour of searching again and again. Some of the features of the WishList are;

• Each customer has a separate, private and a secure WishList which cannot be viewed by others.

• You can add as many books as you want to your WishList. Just click on Add to WishList link which is present against all the titles on all the pages.

• You can view your WishList by clicking on the Your Account link which is present at the top right corner of every page. It will then display the list of book(s) you have added to your WishList without your having to switch back and forth between screens.

• WishList gives you the option to add only the selected book(s) which you want to buy at the moment to your Shopping Cart. The rest of the book(s) remain stored which can be viewed later on.

• The item(s) you add to your WishList will be stored for 90 days.

BOOK SEARCH & BROWSE CATALOGUE

Search Tips

Search Results

Browsing Catalogue

CUSTOMER SERVICES

Our Philosophy of Customer Service...

• Customer is the King. 
  ...because all business exists to satisfy and create customers. The customer is the only reason for our being in business. At Indus, keeping customers happy is the most important factor in our success. 

• Business goes there, where invited. And stays, where treated well.
  Business is an activity of buying and selling. It is a relationship of inter-dependence, where both buyer and seller depend on each other to a certain degree. Treating each other should be the norm. Undoubtedly the customer is on advantageous groung. We, therefore, always respect this consideration.

• Customer complaints are schoolbooks, from which we learn.
  When customers are unhappy, it is because of a gap between their expectations and reality. At Indus, a dissatified customer is taken as an opportunity to learn and correct the situation.

• Always give customers more than they expect to get.
  We continually look for ways to improve quality and add value, to our product or service, that customer purchases.

• Be a consulting supplier and not an ordinary salesman
  At Indus, we try to be a perfect product-related knowledgeable sales proffesional. Our efficient staff understands customer's need; finds solutions to their problems and is well qualified to educate, inform and assist them in making a suitable choice.

• Customer satisfaction equals success.
  It costs six times more to attract a new customer, than it does to keep an old one.

• Treat a customer as an appreciating asset.
  Indus is a custom-oriented organization where each customer is an assest.

• If you do not take care of your customers ...somebody else will.
  In fact, when we take care of our customers, we take care of ourselves.

• Sale really begins after the sales.
  Once we have sold a customer, we make sure he is satified with our service.

• Customer service is not a department; ... it is an attitude.
  Because service is the lifeline of any organization, we at Indus, demonstrate enthusiasm, loyalty, devotion and initiative to our customers.

• If you keep your customers happy, they will keep you in business.
  We understand the psychology of our customers who can smell emotional commitment (or the absence thereof) from miles away. That is why, customer satisfaction comes first in our business environment. We serve you with your benfit in our mind, a feeling in our heart, a smile in our voice and twinkle in our eyes.

• A sale is never good; unless it is a good buy for the customer.
  At Indus, "Customer is the only profit, eberything else is overhead". We make every purchase of our customers an unforgettable experience.

Some Features of our Customer Service...

• An experienced, efficient, caring and dedicated staff;

• Extensive collection of books;

• Complete information;

• Intelligent search engine;

• Subject wise presentation of catalogues for more convenience;

• Provision of My WishList;

• Safe and secure packing;

• Faster delivery of your orders;

• Discount to IndusClub members;

• FREE catalogues;

• FREE Gift Wrap service;

• Your privacy;

• 24 hours, seven days a week customer service.

BUSINESS SERVICES

We welcome any and all Indian publishers to submit information about your books on our site. We DO NOT charge for listing your books on our site. While submitting your books, we request you to please provide us with complete information that will help sell your book. This includes: the ISBN; the year of publication; exact number of pages and illustrations; synopsis about the book; list of contents; reviews; about the author; type of binding; a jacket cover for scanning; etc. The more information you provide, the more we can help our customers.

For more details about submitting your titles, please click here.

For Booksellers & Distributors

We welcome all distributors and booksellers (retail as well as wholesale) to our site. We would be more than happy to serve you for your requirements of Indian books which we can supply to you at most competetive rates backed by an efficient service. Indus is already dealing with various booksellers and distributors all over the world. See what they say about us.

We would be glad to hear from you.

We Protect Your Privacy. At Indus, we are committed to respecting and protecting your privacy. We use the information we collect about you to process your orders and provide a more personalised and efficient service. We DO NOT indulge in selling, renting or trading your personal details to others. Please read on for more details about our privacy policy.

• When you order, we need to know your name, email address, mailing address, and billing address. This allows us to process and fulfill your order and to notify you of your order status.

• When you sign up for services like E-News, we need only an email address which we use to send the information about new books and special discount schemes which we offer from time to time.

• We may personalize your shopping experience by using your purchases and site behavior to shape our recommendations about the books that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the site.

• When you submit a customer review, we also ask for your email address, and you can choose not to have your email address displayed with your review.

• We may also use the information we collect to occasionally notify you about important functionality changes to the web site, new services, and special offers we think you’ll find valuable. If you would rather not receive this information, visit Your Account to change your preferences.

• When you click on links and/or ad banners that take you to third-party web sites, you will be subject to the third parties’ privacy policies. While we support the protection of privacy on the Internet, Indus International cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement whenever interacting with any web site.